The Future of the SMS Marketing Technology Landscape is Conversational Commerce

$10M in Funding + Acquisition of LiveRecover = More Resources Coming to Voyage SMS Customers

By Rev Reddy, CEO 

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Hey there, I’m Rev, and I’m the CEO of Voyage SMS. If you know who we are, thanks for reading. And if you don’t, there’s plenty of time to climb aboard our ship. Voyage is an SMS marketing and message commerce platform that partners with eCommerce brands to engage, convert, and delight customers through conversational commerce, with one-to-one personalized SMS messaging at scale.

Last month marked a massive milestone for Voyage SMS as we announce additional funding of $10M+ and the acquisition of leading conversational commerce platform LiveRecover. 

Leading eCommerce brands including Dragun Beauty, FLO Vitamins, Lokai, MoonPod, and Birthdate Co. trust Voyage SMS to drive revenue growth and cultivate deeper customer loyalty. The acquisition of LiveRecover brings us the expertise of a brand that powers conversions by sending messages from live agents: real conversations from real people.  Together, we’ll continue to empower brands to build long-term, valuable customer relationships through frictionless buying experiences and seamless two-way conversations. 

We’re excited to be a part of the RiverPark Ventures and York IE families, and welcome the support from strategic angel investors including James Beshara (Clubhouse, Third Love), Ajay Mehta (CEO of Birthdate Co., and one of our loyal customers!), and Vin McCauley (Founder of ButcherBox). We are very excited for the opportunity and growth ahead!

💡 Read the Voyage SMS Investment Rationale from York IE

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The time for human connection in marketing is now.

The importance of connecting with customers, especially online, has never been more critical. Despite online accessibility, brands face a lack of trust when customers shop digitally. People want human connection in these online interactions. This desire is changing the way consumers spend money and engage with brands.

Human connection is the key to conversions. With increasing client acquisition costs for brands across the paid digital marketing landscape, we built the Voyage platform to increase customer lifetime value by providing a “human in the loop”. We believe in automating where necessary, but we want your team members’ fingerprints on each interaction.That lets your customers know they’re not just dealing with a chatbot.  

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Looking toward the future with conversational commerce

This latest investment represents a vote of confidence. There’s a large belief in Voyage as a disruptive force; getting over $10 million in additional funding is validation of the path we’ve set for ourselves. 

With the addition of LiveRecover’s technology and service, Voyage will continue to empower brands to share personalized customer experiences. Communication between brands and their customers should be fresh and personal, not stale and cookie-cutter. 

Looking ahead, this funding will support our mission of conversational commerce – the two-way communication strategy for nurturing customer relationships and lifetime value. Our empathy-driven approach to SMS communications will continue to focus on building personalized customer experiences.

This exciting merger positions Voyage to lead the SMS marketing industry in both consumer and client delight. Let’s set sail!