Transactional SMS offers an enhanced and personalized customer experience by fostering a positive dialogue between the company and its consumer. Hereās a look at some of the most common types of transactional messages that you can start incorporating into your SMS marketing strategy today.
Customers expect frequent and timely updates, which means transactional SMS. The benefits of transactional SMS include: increased engagement, timely communication, establish brand trust & loyalty, and reduced support inquiries.
SMS is an incredible marketing tool for any eCommerce brand. With U.S. mobile commerce expected to reach $1 trillion by 2027, and 80% of consumers reporting a sub-optimal experience shopping on their mobile devices, it's more critical than ever to start using SMS.Ā
Time zone sending enables you to send a campaign to all your subscribers at a scheduled time in each subscriber's local time zone. Timing matters which is why brands should be strategic when using customer time zones to get the most click-throughs and conversions.Ā
Here are the best times, days, and strategies to send an SMS campaign.
Opt-in and opt-out practices need to be focused on because they have heavy compliance around them, and itās the hello and goodbye for your brand which will affect your CLTV (customer lifetime value). In this post, weāll go over all the best practices you need to know about the SMS opt-in and opt-out processes.Ā
.svg){kind=icon}
